Returns & Exchanges
At Tokyo Station, we want you to be completely satisfied with your street style aesthetic. If your purchase doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack the items in their original packaging, ensuring all Tokyo Station tags and labels remain attached.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing